Expand core service offerings

Redefined organization with Vertical (industry domain focus) and Horizontal (technology competency centers) focus

Increase relationship “sticky - ness ”

Significant investments in client relationship management Service delivery thru “partnership”

Dedicated client focus

Guided by client value, partner with excellence Continuous innovation for client value

Demonstrate full project/service capability

Investment in key resources, process and delivery maturity and offshore development centers

Adopt & build up on industry standard practices

Investment in PMO Governance, ITIL, Architectures, IT Engineering and QA practices